> This page is for version v3 (default).
> For other versions, use one of these documentation indexes:
> - v3 (default): https://help.getzep.com/v3/llms.txt
> - v2: https://help.getzep.com/v2/llms.txt

> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://help.getzep.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://help.getzep.com/_mcp/server.

## BYOM webhooks name the provider that rejected your credential

A `byom.request_failed` webhook event reported the primary provider and model
for every failure, also when the fallback provider ran. The event now names the
provider and model that produced the failure, and a rejected credential now
reports `BYOM_CREDENTIALS_INVALID`. Ingestion no longer retries a request that
a provider rejected because of the credential, so the failure reaches you on the
first attempt.

Read the docs